Effective Date: December 5, 2025
This Privacy Policy explains how Telmobil Inc., doing business as Simigo.ai (“Simigo.ai”, “we”, “us”, or “our”), collects, uses, shares, and protects your personal data when you use our websites, mobile applications, AI SaaS platform, partner portals, and self-care portals used to manage your eSIM and connectivity services (collectively, the “Services”).
By using our Services, you acknowledge that you have read and understood this Privacy Policy. Where required by law, we will request your explicit consent (e.g., cookies or marketing preferences).
Controller:
Telmobil Inc. (Simigo.ai)
1250 Broadway Avenue, 36th Floor
New York, NY 10001, USA
General & Privacy Contact:
📧 privacy@simigo.ai
📧 hello@simigo.ai
📞 +1 (220) 220-5590
Partners Contact:
📧 partners@simigo.ai
📞 +1 (220) 220-5580
| Category | Examples |
|---|---|
| Account & Contact | Name, email, login credentials, phone number |
| Identity / KYC | ID documents (where legally required) |
| Device Identifiers | IP address, IMEI, IMSI, ICCID, MSISDN |
| Usage Logs | Network usage, timestamps, country, data volume |
| Billing Info | Billing address, payment references |
| Support Data | Messages, tickets, feedback |
| Cookies | Browser identifiers, analytics data |
| Purpose | Legal Basis |
|---|---|
| Provide services & account management | Contract |
| Billing & payments | Contract / Legitimate Interest |
| Fraud prevention & security | Legal Obligation |
| Service improvement | Legitimate Interest |
| Marketing | Consent |
We use essential, analytics, and marketing cookies. You may manage preferences via our cookie banner or browser settings.
We rely on Standard Contractual Clauses (SCCs) and lawful safeguards for international data transfers.
Data is retained only as long as necessary, based on legal and operational requirements.
California residents may request disclosure, deletion, correction, and opt-out of data sharing where applicable.
We use encryption, access controls, monitoring, and regular audits to protect your data.
Our Services are not intended for users under 16.
Updates will be posted on this page with a revised effective date.
Telmobil Inc – Simigo.ai
📧 privacy@simigo.ai
📧 hello@simigo.ai
📧 partners@simigo.ai
📞 +1 (220) 220-5590